help

Shipping, returns, and exchanges

When will I get my order and What does shipping cost?

SHIPPING OPTIONS



DELIVERY TIME

COST


UK - Tracked & Signed

2-3 Business Days

£4.00


UK - Express

1-2 Business Days

£8.00


UK - Next Day


24 Hours

£12.00


EU - Tracked & Signed

3-5 Business Days

£8


EU - Express

1-3 Business Days

£12


International Tracked & Signed

3-5 Business  Days(after dispatch)

£10


International Express

1-3 Business Days

£15

 

How do I set up a return?

For you to set up a return you need to ensure that you meet the following:

  • Returns within the EU must be sent within 7 days upon arrival and in original purchase condition
  • Returns outside the EU must be sent within 14 days upon arrival and in original purchase condition
  • We won’t refund your original or return postage costs


Email us at: help@marcwenn.com so we can get started on the return or exchange process.

 

UK Shipping is free on orders above the value of £200.00
Worldwide Express shipping is free on orders above the value of £250.00

Please note: Orders shipping outside the continental EU can take a few extra days to arrive.