Return Policy

Returning an item

  1. You can look up your order above and create a return request.
  2. once this request has been received, we will send you the return address.

Receiving a refund:

-          All returns consisting of non-faulty items must be made within 7 days of receiving the item

-          Item must be unused and in their original condition, any item(s) that MARC WENN reasonably believes has been used will not be accepted and ergo sent back to the customer.

-          Item must be returned with their tags the tags still attached.

-          Shipping costs will be refunded for only those items that are faulty.

Return Policy:

-          Refunds can only be issued to the account the customer used to purchase

-          Refunds will be credited using the original method of payment

-          Please give 1-2 days for our returns team to inspect the item before accepting it.

-          We will try our best to process the refund as fast as possible. Refunds will most likely be made within 8-10 working days from receipt of return. This excluded weekends and public holidays

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Exchanges:

-          All items can be exchanged for another size if the one purchased does not fit

Cancelling your order:

-          Under the consumer protection regulations 2000 all cancellations must be made within a 7 day period beginning on the day after the customer receives a confirmation email for their purchase.

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Please note: This does not affect your statutory rights

 

 

LAWLIET LTD © All Rights Reserved

COMPANY NUMBER: 9555415

16 Beaufort Court
Admirals Way
Docklands
London
E14 9XL